Data controller
Service Aspencore Co., Ltd.
Office 8, 36 Example-daero, Yeongdeungpo-gu, Seoul 00000
Email: hello@service-aspencore.click
Information we collect
- Contact inquiries: name, email address, message content, preferred session type, and optional preferred date submitted through our contact form.
- Appointment records: scheduling details, payment references, and anonymised session metadata. We do not store recovery phrase content.
- Website usage: essential cookies as described in our Cookie Policy.
How we use your data
We use personal data to respond to inquiries, schedule reconciliation sessions, process payments, and comply with legal obligations. We do not sell personal data to third parties.
Legal basis
Processing is based on contractual necessity (session bookings), legitimate interests (responding to inquiries), and consent where required (non-essential cookies).
Retention
Contact form submissions are retained for 24 months unless a session is booked, in which case records are kept for seven years for accounting and dispute purposes. Recovery phrase content is never retained.
Your rights
Under applicable Korean privacy law, you may request access, correction, deletion, or restriction of your personal data. Contact hello@service-aspencore.click to exercise these rights.
International transfers
Our primary systems are located in the Republic of Korea. If data is transferred internationally for email delivery, we ensure appropriate safeguards.
Security
We maintain physical and administrative controls in our reconciliation rooms. Digital contact records are stored on access-controlled systems.
Children
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
Changes
We may update this policy periodically. The current version is always available at this URL.